Manage and fulfill your Boxed orders

Note: We have removed the ability to add shipping or delivery. This feature as a whole will also be removed in the near future. If you have any questions on an alternative to allow pickups at your store, please reach out to help@getoccasion.com.

Once an order from a Boxed activated listing is placed, you'll be able to see it in the Boxed page. This where you can see and manage its status.

On this page you can see the Fulfillment Type and Status for each of your Boxed orders. 
If there is action required on an order it will be listed for you in the Description and Action columns.

Once you complete an action, the Status for this fulfillment will update. Here are the different Status options you can expect to see for each Fulfillment Type, with the actions completed by you indicated in bold:

  • Pickup: Reserved > Done Preparing > Prepared > Complete Pickup > Complete

It is best practice to keep the Status of your fulfillments correct by taking the appropriate action and indicating it on the Boxed page. This will also keep your customers updated on the status of their order fulfillment.

Note: We have removed the ability to add shipping or delivery. This feature as a whole will also be removed in the near future. If you have any questions on an alternative to allow pickups at your store, please reach out to help@getoccasion.com

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