Features of Checkout Version 5

The checkout experience is a critical part of converting potential customers into loyal ones. A seamless, intuitive process not only boosts customer satisfaction but also plays a key role in increasing conversion rates.

In this article, you'll see features of Occasion's checkout system that is designed to enhance the user experience and drive higher completion rates.

Modern and Sleek Design

The new checkout has been thoughtfully designed with modern functionality and user-friendly features to enhance both business operations and customer experiences. It has

  • Clean, mobile-friendly interface.
  • Enhanced image layout for a visually appealing presentation.
  • Customizable branding with your logo prominently displayed at the top.

Enhanced Customer Experience

  • Transparent Pricing: Customers can view pricing, dates, and times without entering any personal information.
  • Event Details Visibility: An image gallery, event description, location details, and calendar options are readily available.

Improved Conversion Rates

  • Customers are fully informed on the first page, reducing drop-offs caused by pricing surprises.
  • A consolidated payment and customer information step mimics traditional online shopping experiences.
  • 9 out of 10 customers who reach the second step complete their bookings.

Streamlined Booking Process

  • Window Shopper-Friendly: Allows potential customers to browse event details and costs effortlessly.
  • Committed Customer Support: Ensures a smooth and intuitive checkout flow for serious buyers.

Advanced Staff Features

  • Mandatory Information Fields: Customers must fill out all required fields to help staff manage events better.
  • Improved Rosters: Automatically organizes customer information for seamless event preparation.

Easy Transition to the New Checkout

  • Accessible via the workspace settings menu.
  • One-click migration for eligible listings to the updated checkout system.

We’re excited to announce that our new checkout page is now live! To provide you with a more streamlined and user-friendly experience, we’re phasing out the old checkout process.

In this article, we'll explain

Checkout (Version 5)

Why You Should Switch to the New Checkout

The new checkout system offers enhanced features and improved functionality, designed to make your experience smoother and more efficient.

Key benefits include:

  • Increased Bookings with Better Conversion Rates:

    Transparent pricing, intuitive navigation, and a seamless booking flow ensure more customers complete their checkout process.

  • Exceptional Mobile Experience:

    The new design works flawlessly on mobile devices, catering to customers on the go and improving accessibility.

  • Streamlined Operations for Your Team:

    Mandatory information fields and improved rosters save time and ensure your staff have all the details needed for a successful event.

  • Improved Customer Trust and Transparency:

    Customers can see full pricing details upfront without surprises, building trust and enhancing their overall satisfaction.

What This Means for You

The old checkout system will no longer be supported, and we strongly recommend that you move to the new system.

Here’s how you can make the switch on an account level:

  1. Log into your workspace and click on settings from the side bar menu.
  2. Click on "Account Settings" > "Your Business" and click on "check out".
  3. Select the "Move listing# to New checkout" button.
  4. Your listings will be moved and you will see an "updated" pop out on the top left hand side of the screen.

Here’s how you can make the switch on a listing level:

  1. Log into your workspace and click on listings from the side bar menu.
  2. Click on "Edit listing" on the listings you want to switch to the new checkout.
  3. Once you're in the listing editor, scroll down till you see the "Checkout" drop-down.
  4. Select "New" and save the checkout version.
  5. Your listing will be moved to version 6.

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