Cancelling My Account

In this Help Article, you will learn how to:


Cancel Free-90-Day-Trial

If you haven't selected a paying plan by the end of your trial, your account will close. You will receive email notifications as reminders, but otherwise there is nothing needed on your end.

Please note that if you cancel:

  • Your data is deleted from Occasion. Make sure you export it before you order your account cancellation
  • Your customers will no longer be able to book using Occasion
  • You and all of your staff members will no longer have access to your account

Cancel Paying Account

Before cancelling, make sure to check our *new* pricing options available, in case the reasoning is due to your current budget, on our website - https://www.getoccasion.com/pricing/

Please note that if you cancel:

  • Your data is deleted from Occasion. Make sure you export it before you order your account cancellation
  • Your customers will no longer be able to book using Occasion
  • You and all of your staff members will no longer have access to your account

To cancel your account, make sure that you are logged in as the  Account Owner. You can find this information by going to the Staff Page.

  1. Go to Settings > Billing > Subscriptions Tab
  2. Select "Cancel my subscription"
  3. A pop up screen will show, with more details to confirm if you want to cancel.

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