Request Information About All Attendees Being Registered on the Same Order

Collecting attendee information is essential for managing your events effectively and ensuring you have the necessary details for all participants. With Occasion's attendee information feature, you can gather specific details about each person attending your event, not just the primary registrant who completes the booking.

You can request additional information about each attendee that is being registered in the same order in two steps.

In this article, you are going to learn how to:

Request Information About All Attendees

  1. In your listing editor, click the "People" tab in the left panel
  2. This allows you to select the type of information you would like to request for each attendee

Think of this as information for each additional attendee other than the primary person who is completing the order

Example Scenario:

Joe is signing up for himself and two of his friends.

  • By default, you collect comprehensive information about Joe (the primary registrant): first name, last name, email, and phone number
  • The information under the "People" tab is what you need about Joe's two friends (the additional attendees)

Keep your selection to only the most critical information that you absolutely need.

The more questions you ask, the longer the form becomes, and the more likely it is that your customers will not complete their registration.

  1. In the right panel of the listing editor, scroll to the bottom and click "Add Question"
  2. Select the appropriate question type from the available options:
    • Option List: For multiple choice questions where customers select one option
    • Drop-down List: For dropdown menus with multiple choice options
    • Fixed Attendee Pricing: For pricing that applies to each attendee
    • Tiered Attendee Pricing: For pricing that varies based on attendee count
  1. Fill out the question details
  2. Check the box "Impacts Attendance - Enabling this will allow you to track attendee information and reduce availability for your events.
  3. Click "Save" to add the question to your form

Here are the questions that relate to attendees:

Note: Make sure to select this checkbox on each question: "Impacts Attendance - Enabling this will allow you to track attendee information and reduce availability for your events."

Preview your listing

  • Always preview your changes by saving and clicking "Preview" in the top right corner of the listing editor
  • This shows you exactly how customers will see the booking form
  • Test the booking process to ensure it flows smoothly for your customers

Still need help? Contact Us Contact Us