Update Account Information

You can easily update information related to your account or business on Occasion. Follow the instructions below to

Update Your Personal Information

Complete your profile information to personalize your account.

  1. Once you have logged in, click “Settings" in the upper-right corner.
  2. From the drop-down click "Account Details" (previously said "My Account").
  3. On the left side of the page, under "Account Owner Settings", you will see the following fields. Make any necessary updates.
    • First and Last Name - this helps us get to know you and is not shown to your customers.
    • Language - Occasion supports two languages on the merchant dashboard - English and Dutch.
    • Time-zone - This is the timezone in which you will see your Occasion backend.
  4. Scroll down, and click "Save changes" to save the information.


Update Your Business Information

Add information about your business to personalize the customer experience.

  1. Once you have logged in, click “Settings" in the upper-right corner.
  2. From the drop-down click "Account Details" (previously said "My Account").
  3. In the middle of the page, under "Business Information", you will see the following fields. Make any necessary updates.
    • Business Name
    • Business Type - select an appropriate category to see listing templates used by similar businesses.
    • Business Logo - upload your business logo which is included in the email confirmation receipts sent to your customers.
    • Time Zone - verify the time zone of your business location as customers will see it.
    • Tax - add your tax rate (10.0 for 10%) if want to collect tax for your online sales. Note: You can override the tax rate for each listing.
    • Sales Goal - This allows you to set a monthly sales goal.
  4. Scroll down, and click "Save changes" to save the information.

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