Offering Inline Discounts

You can apply a custom dollar discount to any order directly from QuickOrder or the order invoice — no coupon code required.

In this article, you will cover:

• How to apply an inline discount to a Quick Order
• How to apply an inline discount to an existing booking
• How inline discounts work with coupons
• FAQs

How to Apply an Inline Discount to a Quick Order

While completing a Quick Order, you can enter a discount amount before completing the booking:

1. Open Quick Order
2. Add your customer and select a times as usual
3. In the order summary, find the Discount field
4. Enter a dollar amount and click "Apply"
5. The price summary updates instantly — including taxes and fees
6. Complete the booking as normal

How to Apply an Inline Discount to an Existing Booking

For orders that have already been placed, you can add or adjust a discount directly from the order:

1. Open the Order
2. Go to the Invoices tab
3. Find the Discount field on the order invoice
4. Enter, change, or clear the discount amount
5. Save your changes — the updated total reflects immediately

No extra page, no modal. The whole flow is inline.

How Inline Discounts Work with Coupons

Inline discounts stack with coupon codes. If a customer has already applied a coupon, you can still add an inline discount on top — the system ensures the combined discount never exceeds the order total.

FAQs

Can I remove a discount after applying it? Yes. Open the order, go to Invoices tab and clear the discount field. The total will update immediately.

Can I apply a discount to a fully paid booking? Yes. Just keep in mind that if the discount you apply exceeds the amount already paid, the order will show an Overpaid badge — that's your cue to issue a refund to the customer for the difference. That said, if a customer is owed money back, we'd recommend skipping the discount altogether and going straight to a refund. It's cleaner, faster, and keeps your records tidy.

Does an inline discount affect taxes? Yes. The system recalculates taxes and fees automatically when a discount is applied, following the same logic used for coupon discounts.