AI Copywriter

The AI Copywriter helps you write better messages to your customers — without needing to be a professional copywriter. Whether you're drafting an Event description, SMS, an email, or a waitlist message, Copywriter gives you one-click suggestions to improve your writing on the spot.

In this article:

• Where to find it
• How to use it
• Things to know
• Troubleshooting

Where to Find It

Look for the magic wand icon (✨) in the text editor toolbar. You'll find it in:

• Listing Descriptions - Event descriptions
• Message Templates - Email and SMS templates for confirmations, reminders, and more
• Roster Messages - Messages sent to confirmed attendees
• Waitlist Messages - Messages sent to customers on your waitlist

How to Use It

1. Write your message — Draft your message in the text editor as you normally would.
2. Click "Improve writing" — Click the magic wand icon (✨) in the editor toolbar.
3. Choose an improvement type — Select from the following options:
   • Fix spelling & grammar — Clean up typos and grammatical errors
   • Make it shorter — Trim it down (great for SMS)
   • Make it friendly — Add warmth and approachability
   • Sound more professional — Elevate the tone for formal communication
   • Make it more engaging — Increase interest and clarity
   • Add urgency — Create a sense of timeliness
4. Review the suggestion — You'll see your original message alongside the AI-improved version.
5. Accept or keep your original — Click Use this to apply the suggestion, or Keep mine to go back to your original.

Pro-tip: You can run Copywriter multiple times on the same message. Try "Fix spelling & grammar" first, then "Make it more engaging."

Things to Know

• Copywriter works best when you have a complete draft — a few full sentences gives it more to work with.
• Personalization tokens (like {customer_name} ) are preserved in the suggested version.
• Always review the suggestion before applying it — AI can occasionally miss your brand's specific tone or context.
• If the suggestion doesn't feel right, try a different improvement type or stick with your original.

Troubleshooting

Getting an error message?

If you see "Couldn't generate content. Please try again," the AI service may be temporarily unavailable. Wait a moment and try again.

The suggestion doesn't sound like me?

That's normal. You can manually edit the suggested text, try a different improvement type, or keep your original. The goal is to give you a starting point — not replace your voice.