Create and Add a Waiver or a Policy Question

You may want to require your customer to agree to a waiver or a cancellation and refund policy before they are allowed to register for a class. This is exactly what you are able to do with Occasion's "Waiver" question.

In this article, you will learn:

How to create a Waiver

To add a waiver field to your listing, go to your Listings and click "Edit listing" on the preferred listing. You can use the "search" bar to find the correct listing.

  1. On the right side of the listing editor, scroll down to the bottom of the page and click on "Add Question".
  2. Select "Waiver Field (with checkbox)"

  3. In the "Title" field, enter the text you require your customer to agree to. For example, "I agree to the terms and conditions."
  4. In the "Waiver Content" field, copy and paste your policy text. If you need some ideas, we have some sample policies you can use listed here.

Please note: This content can be formatted using HTML.

  1. Click "Save" and the waiver will be added to your event.
  2. To check on how this looks, you can view the booking page by clicking on "Preview" in the top right corner of the listing editor.

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