Automated Reminder Email

Occasion sends out an automatic reminder to your customers 48 hours prior to the event. This is a great way to remind customers of their upcoming reservation and make sure they actually show up to the event.


The reminder email are sent to customers prior to the start of the event. Here's a sample of what the email looks like:


Common Questions:

Can I turn off reminder emails being sent to my customers? The reminder email can be turned off globally from your "Account Settings" page.

Can I change the schedule of reminder emails for each event? By default reminder emails are sent to customer 48 hours prior to the start of the event. You can customize the schedule of "send date" when editing your event under the "Email Receipts" tab.

Still need help? Contact Us Contact Us