Billing, Invoices and Payments
In this article, we will answer some common questions about how billing works for your Occasion Workspace.
How does subscription billing work?
Occasion adopts a "calendar billing" approach to billing subscriptions. Here's how it works.
- Say you purchased your account (or your renewal date) on Jan 15, 2020.
- Your first subscription period will be Jan 15 - Jan 31, 2020. And, your second subscription period will be Feb 1 - Feb 29, 2020.
- Your first subscription will be pro-rated to a reduced amount, and your second subscription will be the full amount.
Will I get notified before my subscription is renewed?
Monthly billing renewal notifications are sent automatically 15 days prior to renewal.
How can I obtain invoices for my monthly billings?
Go to Settings > Billing >Manage Account > Invoices Tab. Here you can view and download invoices, year-to-date, and pay any unpaid or past due invoices if noted under the "Status" column.
How can I change my credit card information?
To update your credit card information, please get in touch with us at firstname.lastname@example.org. One of our Partner Satisfaction Leads will be more than happy to assist you by sending you a link