Billing, Invoices and Payments
In this article, we will answer some common questions about how billing works for your Occasion account.
How does subscription billing work?
Occasion adopts a "calendar billing" approach to billing subscriptions. Here's how it works.
- Say you purchased your account (or your renewal date) on Jan 15, 2020.
- Your first subscription period will be Jan 15 - Jan 31, 2020. And, your second subscription period will be Feb 1 - Feb 29, 2020.
- Your first subscription will be pro-rated to a reduced amount, and your second subscription will be the full amount.
Will I get notified before my subscription will renew?
Monthly billing renewal notifications are sent automatically 15 days prior to renewal.
How can I obtain invoices for my monthly billings?
To request a copy of historical invoices, please email us at help@getOccasion.com
How can I change my credit card information?
Go to Settings > Billing > Billing Tab. Here, you can update your payment method and remove any old / expired cards.