Setup & Migration Support
New Partners
When you sign up for Occasion, you'll automatically be assigned a Dedicated Partner Lead who will:
- Schedule your onboarding call within 24 hours of signup
- Complete your setup including data migration and integrations
- Provide comprehensive training for you and your team
- Ensure you're fully operational before your first booking
Existing Partners
Current Occasion users can access Account Management services by:
- Contacting support at help@getoccasion.com or +1 872-362-3910
- Requesting an account review to identify optimization opportunities
- Upgrading to enterprise services if you qualify for custom solutions
Support Hours
Our Account Management team is available:
- 7 days a week: Monday through Sunday
- 8am to 5pm Central Time
- Multiple contact methods: Phone, email, and text support
Success Stories
"We had an increase of 36% in sales over the prior year moving to Occasion. Our dedicated partner made the transition seamless and helped us optimize our booking process."
– Sean L., Cambridge School of Culinary Arts
"The support is top-notch and events now take minutes to set up. Having a dedicated contact who understands our business has been invaluable."
– Sasha R., Art Works! Studio
Ready to Get Started?
Schedule a demo to meet your potential Account Management partner and learn how our personalized approach can help your business thrive.
Contact us:
- Email: help@getoccasion.com
- Phone/Text: +1 872-362-3910
- Schedule a demo: Book here
Your success is our mission, let us show you the difference dedicated support makes.