Managing Gift Cards
With Occasion's Gift Cards feature, you can easily sell Gift Cards (or Gift Certificates) online and manage them from your Occasion account.
In this article, we will show you how to:
Check status and balances of a Gift Card
- After logging into your account, Click "Reports" in the top menu navigation and from the drop-down select "Gift Cards".
- In this report, you can see all the gift cards that have been sold,
valueremaining and whichGift Cards have been fully redeemed.
- Click "Show Gift Card" and you can see the history of the Gift Card.
Resend Gift Card code
- After logging into your account, click "Reports" in the top menu navigation and from the drop-down select "Gift Cards".
- Find their Gift Card you'd like to re-send the code for, and click "Show Gift Card" all the way to the right.
- Now, click the "Resend Gift Card" button to re-send an email with the Gift Card code.
Cancel a Gift Card
You can simply cancel the order and the Gift Card will be cancelled as well.
Note: If you'd like add expiration to your gift cards, please email us at firstname.lastname@example.org with information on how long your gift cards should be valid for.