Update your business information

In this article, you will learn how to update all business information such as:

  • Business Logo and Team Image
  • Business Name and Type
  • Customer Service
  • Business Preferences (Country, Currency, Time Zone, Language)
  • Advanced Settings (Set Default Tax Rate, Avg Monthly Sales, Fee Mark-Up, Calendar Collision)
  • Credits Management

  • Business Logo and Team Image

    Go to Settings > My Account > Business Information.

    You only need to upload your Business Logo once to update and display on every booking page.

    Your Team Image will display on every confirmation page after a customer books.


    Business Name and Type

    Go to Settings > My Account > Business Information.

    Only your Business Name will display publicly on every booking page and website calendar.

    The Business Type is only for internal purposes, for Occasion to track.


    Customer Service

    Go to Settings > My Account > Business Information.

    When your customers need help, they will contact you here. This email and phone number will appear on every automated email to your customers unless overridden on each individual venue.

    How to override this information at the Venue Setting:

    1. Go to Listings in your top navigational bar.
    2. On the top left corner of your screen, click on "All Venues" and it will create a drop down menu
        If you don't already have a venue set up, you can click on " Add New Venue"
        If you have set up a venue, you can click on the pencil icon to edit the venue

    3. Once you are editing the venue, you will be able to update your business location name, address, website, and the customer service contact information.
    4. To override the customer service contact information section, simply de-select the checkbox that says "This venue uses the same customer service information as the main account."
    5. You will then view two fields to enter a customized email and phone number.


    Business Preferences (Country, Currency, Time Zone, Language)

    Go to Settings > My Account > Business Information.

    Advanced Settings

    (Set Default Tax Rate, Avg Monthly Sales, Fee Mark-Up, Calendar Collision)

    Go to Settings > My Account > Business Information.

    Credits Management

    Go to Settings > My Account > Business Information.

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