Join the Waitlist with Occasion

Joining the Waitlist is easy and gives customers a chance to grab a spot if one becomes available for a fully booked class or event.

In this article, you will learn

• How customers add themselves to the waitlist
• Adding customers to the waitlist
• Where the waitlist is stored

How customers add themselves to the waitlist

1. Customers will access the Waitlist by going to a website calendar (owned and created on Occasion) and selecting a sold out time slot.

Example: Darian Layout

2. Then, once the event is selected, the booking page will prompt the customer to "Join Waitlist" or select a different available time.

3. The customer will fill out the waitlist contact form.

Once customers complete the form, they will click 'Join Waitlist' and receive a 'Thank you' pop-up notification confirming they’ve been successfully added to the waitlist.

Adding customers to the waitlist

Say your customer calls over the phone wanting to directly book your event, but it is sold out.

You can easily navigate to 'Quick Order' from your dashboard, select the event, request their contact information, and add them to the waitlist on their behalf.

Where the waitlist is stored

Find the specific event and time slot from your Calendar Workspace.

Once you select the time slot, you'll notice that the waitlist (if customers have signed up) is already stored when you click on the waitlist tab.