Emails Associated with Gift Cards

In this article, you will see examples of the emails associated with gift cards and how to customize them.

Below are the emails sent when a gift card is purchased:

1. Purchase Confirmation:
   1. Sent to the Customer if they are also the Recipient
   2. Sent to the Customer if the Recipient is someone else.
2. Gift Card Code:
   1. Sent to the Recipient
3. Sale Confirmation:
   1. Sent to the Merchant when a gift card is sold
4. Expiration Reminder (if applicable):
   1. Sent before a credit is about to expire.

You will also learn - how to add a custom copy to the gift card email.

Purchase confirmation email sent to the customer, if they are also the recipient

Purchase confirmation email sent to the customer, if the recipient is someone else.

Gift card code sent to the Recipient

Sale confirmation email sent to the Merchant

Expiration reminder email sent to the recipient

This is the email sent to the Recipient, when a gift card expiration is set, reminding them to redeem their gift card before it expires.

Customizing the recipient's email

When a Gift Card is purchased, the recipient's email includes:

1. The purchaser's information
2. The value of the Gift Card
3. The name of the business
4. A personal message, if provided
5. Redemption instructions
6. The Gift Card redemption code
7. A link to track the Gift Card balance

You can customize two simple things here by  editing your gift card:

1. Include an image by uploading it to the gift card from the "Image" tab
2. Customize the redemption instructions by editing the section under "Email Receipts" tab