Booking Fees: All Online Bookings

In this article, you will learn how Booking Fees are calculated, charged, and collected.


How Booking Fees are calculated:


Our standard plan is $19 per month subscription and 4% booking fees. Therefore, your booking fees are 4% per booking, whether you pass the fee on to the customer or absorb it as the merchant.

All booking fees are capped at $10 per booking.


Occasion collects Booking Fees when:

  • The order is placed online via credit card.

Occasion does not collect Booking Fees when:

  • The order is placed via Quickorder in cash.
  • The order is paid for with a Gift Card in full. (Learn more about Gift Card Booking Fees.)

    If the order is paid partially with a Gift Card and with a credit or debit card, booking fees will be charged and collected based on the total before any discount.
  • The order is a free event or announcement.

How are Booking Fees Collected?

The way Occasion collects booking fees vary by the payment gateway you use and which country you are located in.

  • Collecting booking fees for Stripe Users
  • Collecting booking fees for Square Users

  • Collecting booking fees for Stripe Users

    In this example, we are going to assume the order total is $50 and the booking fee is 4%, which is $2.

    Use Case COUNTRY PAYMENT GATEWAY FEE OPTION  CONSUMER PAYS MERCHANT MERCHANT PAYS OCCASION SUMMARY
    1.  Australia, Canada  
    Eurozone,  
    United Kingdom
    Stripe Absorb $50 $2 Occasion collects the fee when  
    the transaction is   
    processed
    2. Australia, Canada  
    Eurozone,  
    United Kingdom
    Stripe Pass-through $52 $0 Occasion collects the fee when  
    the transaction is   
    processed
    3. United 
    States
    Stripe Absorb $50 $2 Occasion collects the fee when   
    the transaction is       
    processed 
    4. United 
    States
    Stripe Pass-through $52 $0 Occasion collects the fee when   
    the transaction is       
    processed 

    Collecting booking fees for Square Users:

    In this example, we are going to assume the order total is $50 and the booking fee is 4%, which is $2.

    Use
    Case 
    COUNTRY PAYMENT GATEWAY FEE OPTION CONSUMER
    PAYS MERCHANT   
    MERCHANT PAYS OCCASION SUMMARY
    1. Australia, 
    Canada 
    Eurozone, 
    United Kingdom
    Square Absorb $50 $2 Occasion collects fees once a week  
    (billed to card)
    2. Australia, 
    Canada 
    Eurozone, 
    United 
    Kingdom
    Square Pass-through $52 $0 Occasion collects fees once a week   
    (billed to card)
    3. United 
    States
    Square Absorb $50 $2 Occasion collects the fee when   
    the transaction is      
    processed
    4. United 
    States
    Square Pass-through $52 $0 Occasion collects the fee when   
    the transaction is      
    processed

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