Booking Fees: All Online Bookings
In this article, you will learn how Booking Fees are calculated, charged, and collected.
- How Booking Fees are Calculated
Occasion collects Booking Fees when?
Occasion does not collect Booking Fees when?
How are Booking Fees Collected?
Collecting booking fees for Stripe Users
Collecting booking fees for Square Users
How Booking Fees are calculated
Our standard plan is $9 per month subscription and 4.5% booking fees. Therefore, your booking fees are 4.5% per booking, whether you pass the fee on to the customer or absorb it as the merchant.
All booking fees are capped at $11 per booking.
We have other plans available for a higher monthly subscription but a lower booking fee. If you're interested in learning more about those, reach out to our help desk at help@getoccasion.com.
Occasion collects Booking Fees when
- The order is placed online via credit card.
- The order has a cost associated. There are no booking fees on free events.
Occasion does not collect Booking Fees when:
- The order is placed via Quickorder in cash.
The order is paid for with a Gift Card in full. (Learn more about Gift Card Booking Fees.)
If the order is paid partially with a Gift Card and with a credit or debit card, booking fees will be charged and collected based on the total before any discount.
- The order is a free event or announcement.
How are Booking Fees Collected?
The way Occasion collects booking fees vary by the payment gateway you use and which country you are located in.
Collecting booking fees for Stripe Users
In this example, we are going to assume the order total is $50 and the booking fee is 4%, which is $2.
Use Case | COUNTRY | PAYMENT GATEWAY | FEE OPTION | CONSUMER PAYS MERCHANT | MERCHANT PAYS OCCASION | SUMMARY |
1. | Australia, Canada Eurozone, United Kingdom |
Stripe | Absorb | $50 | $2 | Occasion collects the fee when the transaction is processed |
2. | Australia, Canada Eurozone, United Kingdom |
Stripe | Pass-through | $52 | $0 | Occasion collects the fee when the transaction is processed |
3. | United States |
Stripe | Absorb | $50 | $2 | Occasion collects the fee when the transaction is processed |
4. | United States |
Stripe | Pass-through | $52 | $0 | Occasion collects the fee when the transaction is processed |
Collecting booking fees for Square Users:
In this example, we are going to assume the order total is $50 and the booking fee is 4%, which is $2.
Use Case | COUNTRY | PAYMENT GATEWAY | FEE OPTION | CONSUMER PAYS MERCHANT | MERCHANT PAYS OCCASION | SUMMARY |
1. | Australia, Canada Eurozone, United Kingdom |
Square | Absorb | $50 | $2 | Occasion collects fees once a week (billed to card) |
2. | Australia, Canada Eurozone, United Kingdom |
Square | Pass-through | $52 | $0 | Occasion collects fees once a week (billed to card) |
3. | United States |
Square | Absorb | $50 | $2 | Occasion collects the fee when the transaction is processed |
4. | United States |
Square | Pass-through | $52 | $0 | Occasion collects the fee when the transaction is processed |