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Booking Fees: All Online Bookings

In this article, you will learn how Booking Fees are calculated, charged, and collected.


How Booking Fees are calculated:


Our standard plan is $9 per month subscription and 4.5% booking fees. Therefore, your booking fees are 4.5% per booking, whether you pass the fee on to the customer or absorb it as the merchant.


All booking fees are capped at $11 per booking.


We have other plans available for a higher monthly subscription but a lower booking fee. If you're interested in learning more about those, reach out to our help desk at help@getoccasion.com.


Occasion collects Booking Fees when:

  • The order is placed online via credit card.
  • The order has a cost associated. There are no booking fees on free events.

Occasion does not collect Booking Fees when:

  • The order is placed via Quickorder in cash.
  • The order is paid for with a Gift Card in full. (Learn more about Gift Card Booking Fees.)

    If the order is paid partially with a Gift Card and with a credit or debit card, booking fees will be charged and collected based on the total before any discount.
  • The order is a free event or announcement.

How are Booking Fees Collected?

The way Occasion collects booking fees vary by the payment gateway you use and which country you are located in.

  • Collecting booking fees for Stripe Users
  • Collecting booking fees for Square Users

  • Collecting booking fees for Stripe Users

    In this example, we are going to assume the order total is $50 and the booking fee is 4%, which is $2.

    Use Case COUNTRY PAYMENT GATEWAY FEE OPTION  CONSUMER PAYS MERCHANT MERCHANT PAYS OCCASION SUMMARY
    1. 

    Australia, Canada  

    Eurozone,  

    United Kingdom

    Stripe Absorb $50 $2

    Occasion collects the fee when  

    the transaction is   

    processed

    2.

    Australia, Canada  

    Eurozone,  

    United Kingdom

    Stripe Pass-through $52 $0

    Occasion collects the fee when  

    the transaction is   

    processed

    3.

    United 

    States

    Stripe Absorb $50 $2

    Occasion collects the fee when   

    the transaction is       

    processed 

    4.

    United 

    States

    Stripe Pass-through $52 $0

    Occasion collects the fee when   

    the transaction is       

    processed 


    Collecting booking fees for Square Users:

    In this example, we are going to assume the order total is $50 and the booking fee is 4%, which is $2.

    Use Case  COUNTRY PAYMENT GATEWAY FEE OPTION CONSUMER PAYS MERCHANT    MERCHANT PAYS OCCASION SUMMARY
    1.

    Australia, 

    Canada 

    Eurozone, 

    United Kingdom

    Square Absorb $50 $2

    Occasion collects fees once a week  

    (billed to card)

    2.

    Australia, 

    Canada 

    Eurozone, 

    United 

    Kingdom

    Square Pass-through $52 $0

    Occasion collects fees once a week   

    (billed to card)

    3.

    United 

    States

    Square Absorb $50 $2

    Occasion collects the fee when   

    the transaction is      

    processed

    4.

    United 

    States

    Square Pass-through $52 $0

    Occasion collects the fee when   

    the transaction is      

    processed

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